Plans
GILD Core
The three launch agents, live.
$349 / mo
+ $750 one-time activation
Founding Member Rate: $299 / mo + $499 activation — Founding Member Rate — first 12 months.
- The three launch agents
- One location
- Up to five internal users
- A defined number of active provider calendars
- Up to 500 customer conversations / month
- Up to three standard admin workflows
- Standard reporting and support
GILD Managed
Run for you, month over month.
$995 / mo
+ $1500 one-time activation
- Everything in Core
- Up to two locations and 15 internal users
- Up to 2,000 customer conversations
- Up to eight standard workflows
- Managed Knowledge
- Signature Concierge
- Monthly optimization and reporting
- A tightly bounded GILD Social Studio service
Add-ons at a glance
| Add-on | Price | Boundary |
|---|
| Managed Knowledge | $99–$149 / mo | Approved sources and a defined cadence. |
| Signature Concierge | $99–$199 / mo | One brand, a defined number of flows and revisions. |
| GILD Social Studio | $499 / mo | One brand, two channels, up to 12 approved posts. |
| Additional location | $199 / mo + activation | Separate policies, hours, routing, and reporting. |
| Additional 500 conversations | $49 / mo | Priced against actual AI, SMS, and platform cost. |
| Five additional internal users | $49 / mo | Seats are a secondary pricing metric. |
| Custom workflow | $250 build + $75 / mo | One documented workflow and maintenance scope. |
What each add-on includes — and doesn't
Scope is published so nothing is assumed. Anything outside these lines is quoted separately before work starts.
Managed Knowledge
$99–$149 / moIncluded
- One approved source set — services, pricing, policies, hours, staff
- A defined refresh cadence agreed at activation
- Answer-quality review against real conversations
Not included
- Unlimited ad-hoc updates
- Rewriting your service menu or pricing strategy
- Ingesting sources you have not approved in writing
Signature Concierge
$99–$199 / moIncluded
- One brand voice
- A defined number of conversation flows
- A defined number of revisions per month
Not included
- Multiple brands under one subscription
- Unlimited flow rewrites
- Live human agents answering on your behalf
GILD Social Studio
$499 / moIncluded
- One brand, two channels
- Up to 12 approved posts per month
- Captions, scheduling, and a monthly content plan using your approved assets
Not included
- Paid media and ad spend management
- Community management and inbox/DM handling
- Photography and on-site video production
- Unlimited revisions
- Performance or reach guarantees
Additional location
$199 / mo + activationIncluded
- Separate policies, hours, routing, and reporting for the new location
- Its own calendars and knowledge set
Not included
- Additional conversation volume beyond the plan pool
- A second brand identity — that is a separate engagement
Additional 500 conversations
$49 / moIncluded
- 500 additional customer conversations per billing month
Not included
- Rollover of unused conversations
- Bulk outbound campaigns outside agreed workflows
Five additional internal users
$49 / moIncluded
- Five additional internal seats with standard permissions
Not included
- Custom roles or per-seat permission engineering
Custom workflow
$250 build + $75 / moIncluded
- One documented workflow, scoped and signed off before build
- Ongoing maintenance of that workflow
Not included
- Open-ended changes after sign-off
- Integrations with systems that have no public API
Founding Member terms
- Limited to the first 10 qualified businesses or a firm closing date
- Rate protected for 12 months, not for life
- Three-month initial commitment
- Structured feedback and onboarding participation
- Case-study participation only with explicit permission
- No stacking with other discounts
Founding Member Social Presence Sprint — 30 days of content planning, captions, and scheduling using your approved brand assets.